Docs Get Started

Get Started

Last updated April 9, 2026

Welcome to HostGrower. This section covers everything you need to get up and running — from logging in to your Client Area for the first time, to navigating your hosting control panel like a pro. If you're new to HostGrower, start here.


What you'll find in Get Started

The Get Started section is divided into two guides that cover the two core interfaces every HostGrower customer uses:

My HostGrower — Your Client Area

My HostGrower is your account management hub. It's where you handle everything outside of your hosting environment — ordering services, managing domains, paying invoices, and contacting support. Think of it as the business side of your account.

In the My HostGrower guide you'll learn how to:

  • Order new hosting packages, domains, and add-ons
  • Manage your active services and domain names
  • View and pay invoices, and manage payment methods
  • Update your contact details and security settings
  • Open support tickets and access the Support Database

StackCP — Your Hosting Control Panel

StackCP is the technical control panel that comes with every HostGrower hosting account. It gives you direct access to your website files, databases, email accounts, DNS settings, security tools, and much more. Think of it as the technical side of your account.

In the StackCP guide you'll learn how to:

  • Navigate the StackCP interface and understand your account summary
  • Manage files, FTP accounts, and backups
  • Create and manage email accounts, forwarders, and filters
  • Create MySQL databases and manage PHP settings
  • Configure DNS records and domain settings
  • Install WordPress and other applications with one click
  • Set up SSL certificates and review security settings

Which one do I use for what?

A common source of confusion for new customers is knowing which interface to use for a given task. Here's a quick reference:

Use My HostGrower for: billing, domain registration and renewal, ordering new services, managing subscriptions, raising support tickets, and updating your account profile.
Use StackCP for: uploading files, creating email addresses, managing databases, configuring DNS, installing WordPress, setting up SSL, and all technical hosting tasks.

How to access both interfaces

Accessing My HostGrower

You can log in to My HostGrower at my.hostgrower.com using the email address and password you registered with. You can also reach it from any HostGrower page by clicking My HostGrower in the top navigation.

Accessing StackCP

StackCP is accessed directly from within My HostGrower. Once logged in, navigate to Manage Services → Hosting, select your hosting package, and click the StackCP button. You do not need a separate login — StackCP authenticates you automatically.

Tip: Bookmark your StackCP URL once you've logged in — it saves you navigating through My HostGrower every time. Your StackCP URL follows the format cpanel.yourdomain.co.uk or via a temporary URL if your domain isn't yet pointing to HostGrower.

Ready to get started?

Pick the guide that's most relevant to what you need right now:

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