Introduction
This Cookie Policy explains how HostGrower Limited ("HostGrower", "we", "us", or "our") uses cookies and similar tracking technologies when you visit any of our websites. By continuing to use our website, you consent to the use of cookies in accordance with this policy.
What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites function correctly, operate more efficiently, and provide information to website owners. Cookies do not contain any personally identifiable information unless you have provided such information to us directly.
How We Use Cookies
HostGrower Limited uses the following types of cookies:
- Essential Cookies – Necessary for our website to function correctly. They enable core features such as account login, security, and access to your control panel. These are set automatically and cannot be disabled without affecting website functionality.
- Analytical & Performance Cookies – Used to anonymously track how visitors interact with our website, helping us understand which pages are most popular and how we can improve the user experience. No personally identifiable information is collected through these cookies.
- Functional Cookies – Remember your preferences, such as language or region settings, to provide a more personalised browsing experience.
- Marketing Cookies – Used to deliver relevant promotional content. You may opt out of marketing cookies at any time through your browser settings.
Third-Party Cookies
Some cookies on our website are placed by trusted third-party services we use to enhance your experience, including:
- Google Analytics – Collects anonymised data about website traffic and usage patterns.
- Stripe – Used to process payments securely and prevent fraud.
- Live Chat Providers – Where live chat is available, cookies may be set to manage your session.
HostGrower Limited does not control third-party cookies. Please refer to the respective privacy policies of these third parties for further information.
Cookie Duration
- Session Cookies – Temporary cookies deleted from your device when you close your browser.
- Persistent Cookies – Remain on your device for a set period or until deleted manually. Duration varies depending on the purpose of the cookie.
Managing Your Cookie Preferences
You have the right to accept or reject non-essential cookies. You can manage your preferences in the following ways:
- Browser Settings – Most web browsers allow you to refuse, delete, or be notified about cookies. Please refer to your browser's help documentation for guidance.
- Google Analytics Opt-Out – Install the Google Analytics Opt-out Browser Add-on to prevent your data from being used by Google Analytics.
Please note that disabling certain cookies may affect the functionality of our website and some features may not work as intended.
Your Consent
By continuing to use any HostGrower Limited website, you consent to the placement of cookies on your device in accordance with this Cookie Policy. Where required by applicable UK law, including the Privacy and Electronic Communications Regulations (PECR), we will obtain your explicit consent before placing non-essential cookies on your device.
Changes to This Cookie Policy
HostGrower Limited reserves the right to update this Cookie Policy at any time. Any changes will be published on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we use cookies.
Contact Us
For any questions or concerns regarding our use of cookies or this Cookie Policy, please contact our Data Protection team at privacy@hostgrower.com, or write to us at HostGrower Limited, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.