Complaints

We take all complaints seriously. Lodge a formal complaint and a senior manager will respond within 1 working day.

How it works

Fill out and submit the form

Please provide all the details of your complaint. This form goes directly to the management team.

We acknowledge the complaint

We will acknowledge receipt of your complaint within 2 hours during the workday.

We investigate your complaint

A senior manager will investigate and aim to respond within 1 workday.

Complaints Form

Please provide as much detail as possible so we can investigate thoroughly.

Full Name *

Email Address *

Complaint Details *

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